3rd party integrations
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Tracking Services
Braze
18 min
we are going to deprecate this integration official websites true false 162false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type developer integrations true false 160false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type tracking service event support matrix overview of the supported events and their configuration true false 163,262false left unhandled content type false unhandled content type false unhandled content type false left unhandled content type false unhandled content type false unhandled content type false left unhandled content type false left unhandled content type false left unhandled content type false left unhandled content type false left unhandled content type false left unhandled content type views views are not supported ( ) ( ) tracking of purchases purchases is not supported in a freely configurable way more detailed information can be found below in the description of the event configuration for purchases general structure in tracking config json tracking service key name in " tracking config json " is " appboy appboy " general structure { "appboy" { "eventsenabledbydefault" true, "viewsenabledbydefault" false, "purchasesenabledbydefault" false, "attributesenabledbydefault" true, "events" { // your configured list of events }, "views" {}, "purchases" {}, "attributes" { // your configured list of attributes } } } event configuration actions braze supports action events action event "action event key" { "templates" { "action" "value of template" } } example 1 "issue downloaded" { "templates" { "action" "issue downloaded" } } example 2 "issue downloaded" { "templates" { "action" "issue downloaded {{issue name}}" } } views braze does not support view events purchases braze does not support custom purchase events, but purchases can still be tracked and it is recommend configuring the purchase events purchase event "purchase event key" { "templates" {} } example "storefront subscription purchased" { "templates" {} } templates braze offers a limited api to track purchases thus only the following data is sent true false 202false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type as a result, no template needs to be configured attributes braze supports attributes attribute "attribute key" { "templates" { "name" "value of template" } } example "has active subscription" { "templates" { "name" "has active subscription" } } additional supported functionality push https //www braze com/docs/user guide/message building by channel/push this feature is enabled as provided by braze in app messaging https //www braze com/docs/user guide/message building by channel/in app messages this feature is enabled as provided by braze how to configure native purple app any native tracking service is configured in the purple manager purple manager enable sdk settings location " your app your app " => " consent/push/analytics consent/push/analytics " => " analytics (general/ios/android/web) analytics (general/ios/android/web) " true false 166,307false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type false unhandled content type apple privacy / att settings location " your app your app " => " consent/push/analytics consent/push/analytics " => " privacy privacy " consent management settings location " your app your app " => " consent/push/analytics consent/push/analytics " => " consent management consent management " true false 166,307false unhandled content type false unhandled content type false unhandled content type false unhandled content type web integration purple does not support braze web integration