---
title: Troubleshooting Guides
slug: experience/troubleshooting-guides
docTags: 
createdAt: 2025-03-05T11:01:37.103Z
---

# Description

This article lists common error reports and suggestions on how to troubleshoot the problems. 

## Firebase In-App Messages do not work even if the test is performed with a device via FirebaseInstanceId

:::hint{type="warning"}
Please note that your device will receive an In-App-Message only <font color="#ae2121">**once**</font> a day. To test an In-App-Message multiple times you have to <font color="#ae2121">**re-install** </font>your app after each received In-App-Message.
:::