Support

2min

For you as a Purple Customer, this section contains useful articles on a variety of support topics designed to provide quick assistance with recurring issues.

From working with our Purple Support Helpdesk, to helpful troubleshooting tips, to common reasons for app rejection, this section contains self-help documentation guides.

Support Helpdesk

This section provides essential information on everything from registering with the Purple Support Helpdesk, to understanding support categories and reporting bugs. As a Purple customer, you'll also find the key details you need to communicate effectively with our team for assistance with your Purple product.

Purple Know How

Find valuable insights on some recurring tasks within Purple, helping to streamline your daily workflow with our publishing suite.

Troubleshooting

These articles are designed to help you self-help when you encounter known issues in your day-to-day work with Purple.