Support
2min
for you as a purple customer, this section contains useful articles on a variety of support topics designed to provide quick assistance with recurring issues from working with our purple support helpdesk, to helpful troubleshooting tips, to common reasons for app rejection, this section contains self help documentation guides support helpdesk this section provides essential information on everything from registering with the purple support helpdesk, to understanding support categories and reporting bugs as a purple customer, you'll also find the key details you need to communicate effectively with our team for assistance with your purple product register for the support helpdesk docid\ louefhyvvacu7bqpg4nxp support categories docid\ gr 6o8lrtue98t chsfl1 error description docid\ jtlxd03nf6rq7ytk edr2 how to report an error docid\ qoj 6nvayueh8dsrudkug report an incident outside of business hours docid\ jwhv20ixdifngn9 shu9c purple know how find valuable insights on some recurring tasks within purple, helping to streamline your daily workflow with our publishing suite test user management docid 336hg8jt5kklabnzy1g8h download a preview app to your device docid\ uivfxnyzuub4fl7b ohvj find out app version and device id docid\ l660madtnpdqwtjbysv5g readmode required data and pdf requirements docid\ v8pbcglgcwpxum llmsxm troubleshooting these articles are designed to help you self help when you encounter known issues in your day to day work with purple apple app reject reasons docid\ eigte3ykazlorhqs0ldil troubleshooting push not received in the app docid\ xqzpud7xeob9 sgdlb685 troubleshooting ios app installation docid\ j0gaggwkdc8shpgsq5e2i troubleshooting e paper not imported docid\ h7botjjnvkqdyvamlv3o4