Purple Monitoring Server

Purple Monitoring Server

The Purple Monitoring Server is an interface to control the import process (when importing content via sFTP import) and the transformation of your imported data by Purple Importer and Purple Transformer, as well as to report any errors to the user. This article describes all the features and options available in the interface.

Link to the production environment: https://exchange.purplemanager.com

Link to the staging environment: https://staging-exchange.purplemanager.com

The Purple Monitoring Server accesses the associated SFTP server used by the same user to upload data to Purple. Users can therefore log in to the Purple Monitoring Server with the same credentials they use for the SFTP server.

Several columns can be seen in the Purple Monitoring Server interface

The content displayed in these columns comes 1:1 from the import CSV that you uploaded when you uploaded your data to the SFTP server.

4. File date: Date and time at which the data package you uploaded (PDF with/without E-pub as a ZIP file) was stored on the sFTP server. 5. Queue date: Shows the time (date and time) at which your uploaded data package was placed in the processing queue. 6. Start date: Time at which the processing of your uploaded data package began. 7. Processing date: Time at which the processing of your uploaded data packet is completed. 8. Status: Shows the current status of your data package. The following status messages are available:

9. Error: In the event of a processing error, an error message is displayed here. Some of these error messages have an 'Info icon'. These contain a log file that you can attach to the helpdesk support ticket to simplify troubleshooting.

10. File Size: INPUT: The size of the file package you have uploaded is displayed here (e.g. the sum of the file size of PDF and E-Pub, if you have uploaded both, not compressed, i.e. not as a ZIP file). You can download these file(s) by clicking the 'Download' button on the right. PKAR: During the import we transform your data into our proprietary package format known as PKAR. PKAR serves as our internal package format, specifically designed for handling and processing within our system.

11. Reimport: Used to import the same content package into a new one, i.e. to start the import process again. This is done using exactly the same import CSV and file package that you originally uploaded. If you have made changes to the Config properties file and want them to be applied to your data package, e.g. in the case of a change to the TTS, this option is suitable. This option is not suitable if there is an error in the file, as it will only re-upload the file package and not correct the error.

12. Download: Here you can download the exact file(s) that you uploaded to the sFTP server. This is still uncompressed and in its original state.

13. Reimport Selected: Works like 'Reimport' but can be applied to several entries at the same time by clicking on the checkboxes next to the individual rows

14. Delete Selected: by clicking on the checkboxes next to the individual rows, deletion can be applied to several entries at the same time. The entries are only deleted from the list displayed here in the Monitoring Server, for example, if you want the view to be clearer. Clicking this button does not trigger a deletion of the actual file package from the server, Purple Manager or the CSV file.

15. Items per page: here you can configure the view by limiting or expanding the number of items displayed in the list.

4. Status: By ticking the checkboxes from the list, you can filter by the specific status code of the issue you are looking for

5. Auto Refresh: If you have ticked the checkbox here (recommended), the view on the right refreshes automatically as soon as a change occurs in the process. This means that it is no longer necessary to reload the page to make a change visible