Support
Troubleshooting

Troubleshooting iOS App installation

3min

To review changes made to a Purple App's infrastructure (icon, colours, etc.) or to preview upcoming releases, you may need to install a preview app on your device.

What if the installation of the preview app on your device does not work?

Here are the most common reasons why a preview application fails to install:

Your UDID has not stored been stored in the provisioning profile

A profile was selected when creating a preview app

A wrong app version has been installed

When downloading the app, you selected a version that was built with a profile