Custom domain setup
Purple provides easy and convenient support for custom domains on your Web Experience website. This article guides you through the set-up of a custom domain for your Purple Web Experience. If you encounter any issues, please contact Purple support for assistance.
- An available subdomain
- Access to the DNS server configuration of that domain
- A Purple App with configured Web Experience
- The domain must not use CloudFront
- If the domain is already set up with a CloudFront instance, it first must be removed from the other CloudFront to set up CloudFront with Purple
1. Go to Purple Manager – 'Apps' – 'Overview'
2. Click on the three dots menu
3. Click on 'Experience' in the dropdown
4. Next to 'Web Newsstand Domain' enter your desired domain name for the Web Experience. For example, epaper.example.com.
5. Click on 'Update'
6. Click on 'OK'
7. Wait until the page shows DNS records for the Certificate.
8. Configure the DNS records in your DNS server configuration.
Do not remove this record after successful configuration. It is needed for continued SSL support (renewal of certificates).
9. Wait until the page in Purple Manager shows the Domain Name for the CloudFront domain.
10. Configure the custom domain to point to the CloudFront domain using a CNAME in the DNS server configuration
This step can be done at a later time, e.g. when the website should be made available.
To prepare for a switch-over, all previous steps should be done at least 24 hours before the planned switch. The existing DNS entries should also be switched to a lower TTL value in advance so that the cut-over time is as short as possible.
11. After a few minutes, the experience should be accessible via that domain name.
You have successfully configured the domain for your Web Experience, and the site is now publicly accessible.